<transcy>Products</transcy>

Nous essayons de garder notre site web à jour avec l'inventaire mais parfois il peut y avoir des items en rupture de stock. Vous pouvez toujours nous contacter par téléphone ou courriel pour vérifier la disponibilité du produit avant de faire votre achat. Si vous placez une commande et qu'un item est en rupture de stock, nous allons vous contacter pour vous aviser du délai de réapprovisionnement.

RETURNS of merchandise are accepted within 14 days of purchase date, product must be returned in new condition and in ORIGINAL packaging (UNOPENED). No exchanges or in store credit for boxes that are opened or damaged.

VODA products come with a five (5) year warranty on parts and proper functioning from the date of purchase.

The cartridges are guaranteed for life.

Other brands come with a warranty depending of the supplier.

<transcy>Deliveries</transcy>

We offer local delivery within a radius of 60KM around each store location. A delivery charge applies. Please contact us if you are outside the radius served.

When you place your order, we will contact you within 24 to 48 hours to inform you of product availability and delivery dates. Usually if all the products ordered are in stock, the delivery time can be quite fast (2-5 working days).

We offer a local delivery service to maintain control over the quality of our service. We do inspect the products before delivery to prevent any surprises but it happens. Damaged goods must be reported within 72 hours of delivery or receipt.

Yes, you can choose your desired location for in-store pickup during your checkout.

For heavy and/or bulky items, our local deliveries are made in your garage or on the ground level floor, we do not deliver above the ground floor or in basements. For apartment buildings and condo towers with elevators only. Do not hesitate to contact us for further information.

<transcy>Customer service</transcy>

514-296-2015

<transcy>By email</transcy>

Entrepot.Voda@gmail.com